PPM 531 | Measuring Performance in the Public and Nonprofit Sectors

Course Description

“An introduction to performance measurement, monitoring, and reporting and related activities such as benchmarking for consumer and citizen use, and service efforts and accomplishments reporting. Students who complete the course will be prepared to develop basic performance indicators for public and nonprofit agencies in a variety of policy and management arenas. Specific attention is given to reviewing a variety of performance indicator systems currently in use or under development in Maine and elsewhere. Readings, interactive lectures, guided Internet research, class work, and assignments will be designed to help students understand how to do performance measurement and will provide students with practice conceptualizing and developing measures. An emphasis will be placed on “hands-on” learning so that students gain confidence in using measurement techniques and learn how to apply practical measurement strategies in real world settings.”—Muskie School of Public Service Course Guide

Highlighted Work | Mock Performance Measurement Dashboard

A mock performance measurement dashboard for a university marine field station (“Mock Marine Station”) that is building internal intuitional support and capacity for renewed development of community education and outreach programs.

Disclaimer: All data, context, and discussion included in the following mock dashboard are fictional and are for educational and illustrative purposes only.